Hello, I’ve been struggling lately trying to link the store to my Facebook page. I followed all the procedure in shopify via the “sales channel +”. the facebook shop and instagram shopping both show as ACTIVE. But when i open the “customize Shop” and go to the commerce manager page the store show …

Update my end - Commerce Account now approved. So I didn’t have to do much other than contact them and explain that I had thoroughly reviewed the commerce terms and was confident my account didn’t breach any and that many other users seem to have the same issue. I also attached screenshots of the v…

Hi You can appeal their decision at this link: https://www.facebook.com/commerce_manager [x1.JPG] Hit the ‘See Details’ button and on the next page there will be another button you can use to ask for your account to be reviewed. Before you hit the review button make sure to revise all the crite…

Following.. but not getting my hopes up… both facebook and Shopify suck at resolving these kind of issues.

How did you get in touch with Facebook? I have been trying to solve this issue for over a month now and can’t find anything helpful at all!

https://www.facebook.com/help/contact/commerce This is the link to contact them about this. Beware I have also been spending a month on this, only that month has been spent going back and forth with them and them not being of the slightest help. If anyone has had success please post! I have no ide…

It sounds like you guys are also getting this error?: After reviewing your commerce account, we found that it doesn’t comply with our Commerce Eligibility Requirements , so your shop isn’t visible to potential customers. If you believe your shop should be published, you can see details and request a…

Thanks. There’s some consolation in knowing it’s a common problem.

We will proceed in doing the basic troubleshooting steps below: 1. Clear your cache and cookies in your browser’s settings or preferences to ensure that old browser information is not interfering with your Facebook experience. For instructions on how to do this, please visit our Help Center: Note: Y…

Yup over 6 weeks and no answer, same response over and over that someone from the internal team is looking at it. No timeline, nothing… just ill get an email when i get an email. I practically ask every day…

Hi! I was also experiencing the same thing yesterday and so I read this post, hoping I would get answers. Yet I wasn’t able to get any. I see that many people struggle on this too, and luckily, I was able to surpass this yesterday. From what I remember, I clicked the “request review” button at the t…

Facebook - commerce account Not aproved Error with Facebook

Shopify Discussion

rank234 January 20, 2021, 6:27pm 72

Yes that is the error. Is anyone able to get shopify to take a serious look at this and step in and help?

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Facebook - commerce account Not aproved Error with Facebook

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