Hello, I’ve been struggling lately trying to link the store to my Facebook page. I followed all the procedure in shopify via the “sales channel +”. the facebook shop and instagram shopping both show as ACTIVE. But when i open the “customize Shop” and go to the commerce manager page the store show …

Update my end - Commerce Account now approved. So I didn’t have to do much other than contact them and explain that I had thoroughly reviewed the commerce terms and was confident my account didn’t breach any and that many other users seem to have the same issue. I also attached screenshots of the v…

Thanks for sharing. Unfortunately, the ‘request review’ button is no longer available to me, maybe because I requested a review too many times.

Can anyone else chime in on their strategy that worked for them for getting their commerce account approved? I have tried making new commerce accounts and none of them get accepted. They get automatically rejected instantly, and then I ask to have facebook review the rejection, and then they reject …

It looks like maybe I requested a review too many times and now my Commerce Account is blocked all together. I’ve tried FB chat support, emailing them and they simply say “the decision is final. There is nothing we can do.” I cannot purchase ads, tag products on FB, or set up my FB shop. So incredib…

I really do not recommend to create another commerce manager. I did this and my second merchant account was blocked too … Surprisingly, my first account’s store was magically displayed even though my commerce account was blocked. Facebook is well aware of the problem and is working on it to remedy …

What do you mean by Facebook is working to remedy the problem, are they actually doing anything besides going back and forth with people for weeks and then telling them there’s nothing they can do like they are with me?

just here to say same issue. There are more and more of us it seems…

Your products have to have a unique identifier. a SKU is the best way to do that. It can’t be the same for any two products.

Has this been sorted for you? If so, can you provide all the details in how it was resolved? I can’t believe this thread and how many are just left to hang. I left a comment on Shopify Instagram account, I suggest people do this so that it gets noticed right away.

Still no response. It’s horrible.

Facebook - commerce account Not aproved Error with Facebook

Shopify Discussion

zfqu January 26, 2021, 4:21pm 82

The request review button is grey out for me.

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Facebook - commerce account Not aproved Error with Facebook

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