Hello, I’ve been struggling lately trying to link the store to my Facebook page. I followed all the procedure in shopify via the “sales channel +”. the facebook shop and instagram shopping both show as ACTIVE. But when i open the “customize Shop” and go to the commerce manager page the store show …

Update my end - Commerce Account now approved. So I didn’t have to do much other than contact them and explain that I had thoroughly reviewed the commerce terms and was confident my account didn’t breach any and that many other users seem to have the same issue. I also attached screenshots of the v…

Did you get this sorted? I’ve got a similar problem and no idea hwo to get it reviewed, FB are not responding to my messages!

Same issue here!!! And the funny thing is Instagram account was approved and Facebook was denied!

The issue is still on Going I add to take the app down from Shopify as the Instagram stoped working as well, installed the new Facebook app, and the same thing happen, instagram working just fine but still not approved from Facebook for whatever reason, my request directly with Facebook for a new re…

hey guys, I am having the exact same issue, although no issues with my products, its just says my commerce account didn’t pass the standard review and now I can’t publish my shop. Instagram is linked and approved, I just need to be able to publish my shop. I have messaged facebook several times wit…

OMG, I have to the same problem I thought i was only me. Is there anyone got fixed? Please share your method. Thanks, -HT

I’m having the same issue - any fixes?

Any luck ? I’ve been trying for 3 weeks to resolve this. I am going insane. Such a bad service from Shopify and Facebook. No explanation at all.

I’m in the same situation, when i switched to the new set up in a new store, its locked my out , Facebook have review but said it dosn’t meet the required standards. Thye need a Video the same as the Google one to go through all the steps required for the new store set up

I also have same issue: instagram & facebook linked. "Account Reviewed Close After a requested review of this commerce account, we confirmed that it doesn’t comply with our , so your shop isn’t visible to potential customers." No understanding of why this all of a sudden happened. Rather frus…

Facebook - commerce account Not aproved Error with Facebook

Shopify Discussion

joyce11 November 2, 2020, 7:46am 9

I have the same problem! I got rejected for both Facebook and Instagram. It’s weird because all my products are approved but i cant publish my shop!

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Facebook - commerce account Not aproved Error with Facebook

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