congratulations!!!
Hi guys!
i would like to thank JD44 for the method you should as it just worked for me too after 4 months of feeling frustrated, sad and disappointed. I had given up and thought maybe it’s for the best but just woke up to the best email ever saying my account has been approved!
eee soo excited.
Wishing you all the best with your attempts! Just keep trying, you WILL end up in good hands one day! 
Hi. Can you share again with us all what JD44 said. I took everything down so will start from fresh.
tommy.
you can see my Shopify at https://leapforartnc.com. Comments welcome.
Well they didn’t publish mine and I have 2600 Facebook followers and lots of likes. I post almost every day at different times.
alas I have to publish on Instagram to get it on FB.
Tommy
I am having the exact problem! I am pretty frustrated because this limits potential customers.
This worked for us!
I had a client stuck in the same loop as everyone else: automated denials, no explanation, vague customer service. She was stuck in limbo for a month.
We followed JD44’s directions and she got approved in 3 days.
Thank you JD44!
Hi JD44, When i followed the link as yo8u suggested, I got a VERY long email back from Facebook Marketplace saying that I had to go through 6 steps to confirm on my end that my account is eligible, i have no disabled ad accounts, your FB and IG accounts must look trustworthy, etc. Did you also get this email? It’s very long and convoluted and doesn’t really propose options for a way forward.
Curious to know if you got this email as well, and if so, how you replied to it.
Pam
Hi postscript!
I recently had my commerce account approved too following JD44’s advice and I cannot even count the amount of times they told me to do that. its highly likely that they they don’t know what they are doing thats why they respond back with a generic message. Every time I got that message I started over with another representative.
my advise would be that you keep trying again and again, give it a few weeks gap in between with a different representatives through an email option and state in your email how you have carefully gone through each and every point making sure they are all ticked ( just make sure you have actually gone through them and have them completed ).
The reason email option is better is that with chat, they will ask you for a bunch of screenshots only to do nothing for you in the end. Frustrating right?
anyways, wishing you all luck with your attempts, keep trying and you’ll end up in good hands one day!
That’s the message I got when speaking with someone through chat. That my page has to look trustworthy and I need a more established audience. I only have 4 page likes and I don’t want to market to family and friends, because I post on my personal page as well, they see it and none of them except for my brother and his girlfriend, liked my page.
Hi lamos1
you will actually need to get 100+ followers in order for them to see you as trustworthy.
Try Facebook ads promoting your page if you haven’t already?
I don’t like that you have to pay to boost for anything. this is sad that we have to go through this in order to get business. FB is overrated and it sucks that as a Shopify owner I cant even set up my account.
It is true that you have to pay to boost but occasionally it works at least for people to get to know you.
my store was set up but isn’t now. I’m not sure this is where an artist should be.
to see my store https://leapforartnc.com. Tell me your store and I’ll go there.
Tommy
did you find a fix for this? I am having the same issue
My only solution was to delete my facebook business page. Create a new business page and start the process again with the shopify facebook app. Disconnect all instagram and ad accounts on the old facebook page. Whatever you can unlink basically before starting again. I’d even wait the 14 days it takes to be able to delete the old page. Use a different commerce manager then when starting again.
I am now approved on facebook and insta after doing this but it took me 2 months to get here and facebook chat support are not good. They can only read back to you what is on their support website. Which is also completely useless and confusing information.
Hey I am having the same issue, so should I delete everything and start from scratch? i don’t understand whats the commerce account? its something new and its very confusing. I will appreciate if you can help me with that
OK, thanks for the comment. I’ll run a few ads and see what it does.
If it’s a new page delete the business page. This takes 14 days but you can create a new page in the mean time. In commerce manager delete your ad accounts and unlink it from your instagram.
On your instragram make sure you have a business account and have all you information correct, In the personal information part of instagram make sure your email, phone number and DOB. Make sure you have your website listed in your BIO and make sure your contact options are fully completed, email, phone and address. I’m not sure if needed but try have your facebook and instagram page called the same. So you insta handle should be the same as your facebook page name.
On your website make sure you have, privacy policy, shipping policy, returns policy, payment policy, terms and conditions links in your footer. Make sure your address and contanct email and number is also listed in your footer. (More for google sales channeI think).
Create your new facebook business page. Follow the steps and make sure all the address info, contact info etc is complete. Upload a few posts.
Install the facebook app in shopify and when you get to the part about the commerce manage try to create a new one and if that won’t work use your personal facebook account as the commerce manager for everything.
That’s pretty much what I did and I was surprised it worked. I had given up but then an email arrived saying I was now approved. It arrived probably a few weeks after me doing all of this. My old facebook page was in delete mode and once the 14 days expired I deleted it.
This is why I will never have a store on FB. I have over 2600 “fans” and I have done this before. The last time I did this I had 3700 people. And FB knows this.
I think at times that FB doesn’t want us all to Have Stores. They do make money from ads or boosts.
I hate the fact that Instagram and FB are Linked. My dog has a page and they wanted info. Well my dog is 5 years old. Too young for a page. Four hours later they got a lot of complaints. Had they not asked?
one of my FB ads wasn’t approved. Why? Because the ad said “At Leap4artNC we believe Love Makes the World Go Round.
when I took that out and said We believe in Love it ran. BUT it was too late for Valentine’s Day.
Link doesn’t work anymore…
Hi, were u able to resolve this? After being rejected from 2 shop reviews?