I have my store in India, and have installed the Facebook and Instagram sales Channel App, but when I’m am trying to connect my facebook account with it, its showing error message “The shop feature is not available in your country”.
Should I uninstall the app (would it affect my marketing efforts any way)
Also, suggestion on how to get my products in Instagram shop.
Hi, @PrajwalBisht03 .
Thanks for posting your question to the Shopify Community.
I understand that you’re in the process of connecting your Facebook and Instagram accounts within the sales channel app on Shopify. However, the shop feature is not showing as available.
I suggest seeking assistance from Facebook Support to facilitate the onboarding process of connecting your accounts and determining eligibility. They can provide guidance on the necessary information required from your end or directly assist you with the process.
In addition to contacting Facebook support, I recommend reading through Instagram’s Commerce Eligibility Requirements to ensure your business/account meets the requirements.
While you’re here, I’d like to hear more about your business, how you started and what other social platforms do you advertise on?