Facebook overselling items that are out of stock

OK so i setup my shopify store and a store for facebook using the feed. All the items posted fine to facebook, been getting sales like crazy…my problem is now Facebook is selling items I have 0 stock in on shopify and I have no idea how to fix it! On shopify I have track inventory clicked and continue selling when out of stock unclicked.. For instance Kidrobot Alien 4" Madball has a 0 inventory on my shopify product page and yet facebook stilll has it available I cant figure out what i need to do to have the facebook inventory match the shopify inventory so i can stop refunding orders!

This is new to me i apologize so if i missed any needed info just ask!

Guess its my problem…

Mine is doing the same thing. I was told by another user that it is Facebooks error. Anyone know what steps to take to fix this?

I’m having the same problem and neither shopify or facebook help us or fix it.

I want to find an app that automatically makes the facebook channel unavailable once the product it’s out of stock.

Facebook is telling me it’s shopify and shopify is telling me it’s Facebook. I have to manually adjust everything in Facebook.

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