Hi @Alexander_Waino , thank you for visiting the Shopify Forum
Facebook can be difficult sometimes, this type of things can happen. To help you we would need to access your Business Manager and set it up right.
Please send us an email to info@madebylanzi.com
Hoped it helped
Happy Sales,
~ Lanzi ~
Shopify & Klaviyo Partner
PD: If this answer helped you please like & accept it