Spent hours searching and watching Youtube videos for a solution and found nothing. Extremely frustrated because I was supposed to launch my site and then FB ads hours ago. I’ll use images to make this easier to understand. I recently tried installing Facebook Pixel onto my new store but it isn’t w…

Hi John, I recommend working with Shopify’s standard pixel implementation as you started, and looks like it was working, you’ve reached the point where the pixel is marked green “Active”, from this point you should work with the Pixel helper, and at this point it should trigger events. The pixel …

Thx god and all help answering this question. I clear all history and uninstall the ad-block and wait for an hour, try again, it works. It took me half day to solve it. Again, thank you!

that doesn’t work for me bro even after clearing cache and cookies

Hi, my issue with the pixel is that even after following all the steps exactly as the hundreds of tutorials online and on the shopify prompts, my store still does not show that it is active, its says “Last Active Never” but when i see the facebook helper with my website open, it finds the pixel, wh…

I’m having this same issue, the pixel helper is tracking everything perfectly, but the actual facebook pixel on event manager isn’t detecting it, what do i do please help.

Exact same issue too! It’s driving me insane! Facebook Helper: “You’re good man!” Facebook Event Manager: “You suck!! No activity!!” I’m out here feeling dumb when I swear I’m doing it right.

i had the same issue as most of you. pixel is shown active when using chrome fb pixel helper, but wasn’t able to verify connection through facebook. it would say “no activity yet..last received: never.” i finally got it to activate today!! not sure exactly which changes i made did the magic, but i …

I had the same problem with this and I’m not new to setting up pixels on websites. I was very confused as the pixel helper could see it, but ads manager wasn’t getting anything.Previously, I had used the shop preferences with the correct pixel ID and the pixel helper didn’t find it. I then installed…

Hi,I meet same problem.This My store address:“ soodude.com ”. I don’t have any adblocker,And set pixel number, but the status is no event received. plz help me.

Facebook Pixel Not Working (with pictures)

Shopify Discussion

Candan November 17, 2020, 2:43pm 25

Hi Samco, Can you help me with this problem as well? I’ve been working on it for days but still haven’t found the error.

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Facebook Pixel Not Working (with pictures)

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