Facing issue in adding customer tag using Shopify Flow App

Shopify Plus
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1

Hello Community,

Your help would be highly appreciated.

Actually I have created a flow in Shopify Flow app for Air Product Review (Compatible with Flow app). I would like to tag a customer who posted a review. The app show the Flow run successfully but tag isn’t adding up in the customer, please check the snapshots. Please assist me to solve this issue or bug.

Screenshot 2023-11-28 at 11.22.33 PM.png
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Screenshot 2023-11-28 at 11.22.39 PM.png
Screenshot 2023-11-28 at 11.22.39 PM.png1440×783 89.8 KB

2

This is because the action does not provide a customer for that action to work. The action shows as a success when it has a “no operation” state.

First, I’d recommend that you contact the app and ask them to add a “Customer Resource” to their trigger. Second, for the “no op” part, Flow is working on a way for actions to handle this case better and show you a warning/error in the editor.

Finally, to solve this now, the trigger appears to provide an email address. So after the trigger add:

  • Get customer data (query → email:{{that_email_variable}})
  • For each step with “Get customer data” selected
    • Add customer tag (same as your action now)