Facing issues while setting up my first Shopify store anyone else?

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Topic summary

A first-time Shopify store owner is experiencing setup challenges with two main issues:

Technical Problems:

  • Product images misaligning on mobile devices
  • Payment settings displaying random errors during save attempts

Current Status:
The user suspects the issues may stem from theme settings or cache problems but hasn’t identified the root cause. They’re seeking guidance on potential oversights in the basic setup process.

Community Response:
One suggestion offered is to maintain consistent aspect ratios across all product images (e.g., all square or all 9:16 format). This approach helps ensure:

  • Straight product grids across different themes
  • No unwanted resizing when switching images on product pages

The discussion remains open with the payment error issue unresolved.

Summarized with AI on October 24. AI used: claude-sonnet-4-5-20250929.
1

Hey everyone

I recently started building my first Shopify store and I’m running into a few small issues during setup. Sometimes the product images don’t align properly on mobile, and a few payment settings are showing random errors while saving.

I’m following the normal setup steps, but it feels like something simple is missing maybe theme settings or cache issues?

Has anyone else faced similar problems when setting up their first store? Would love to know what worked for you or if there’s something basic I might be overlooking.

Thanks in advance.

2

If possible try to keep your product images same aspect ratio. Say, all square or all 9x16, depending on your products.

This will ensure your product grids are straight in every theme and there is no resizing when you change images on product page…

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