Once I try and ship a package an error comes up, Anyone else have this issue? If so how did you fix it?!
Hi @novixWH1
Thank you for the screenshot of the error message! I don’t have any reported outages at this time for shipping labels.
In this situation I would recommend doing a full browser cache and cookie clear and if the issue persists after that, you will want to contact our live support so that your store can be shared with our technical team for a review.
To contact our live support please follow this link: Shopify Help Center - Contact Support, sign into your store account, search for your issue and use the contact support button at the bottom of the search results to see all our live support options.
