Please do not click on the URL links on this form, we are only copying over this fake shopify support email that was sent from an gmail account. If this keeps up, we will close down the store and find another host to use. We will be also looking at ways to sue Shopify for this. The following message could not be uploaded, so we had copy the who message!
Subject: DMCA Takedown Notice for Unlicensed Themes Usage in Your Shopify Store
Sent from: Shopify Support with email: shopifycharley27@gmail.com>
Dear Valued Merchant,
We are reaching out regarding an important compliance issue identified in your Shopify store. During our review, we have received a DMCA Takedown Notice from a theme developer, indicating that your Shopify store is using an unlicensed theme which is in violation of Shopify’s Terms of Service (TOS). As a reminder, only themes purchased directly from Shopify’s Theme Store are licensed for use, and each license is restricted to a single store.
If this issue is not resolved by October 15th, 2024, your store will be taken offline. To avoid disruption, please take one of the following actions:
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Contact our expert: Reach out to our trusted and certified partnered expert, with extensive experience to resolve issues affecting the validation of your theme license by clicking
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Get a Custom Theme Developed: Work with the recommend partnered expert to design a custom theme tailored to meet your store’s specific needs by clicking
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Transfer a Licensed Theme: Replace the unlicensed theme with a properly and legitimately purchased theme from one of your previous stores.
For prompt assistance, please reply to this message with any details regarding how the theme was acquired. Providing this information may help prevent the suspension of your store.
We appreciate your immediate attention and cooperation.
Best regards,
Shopify Support Team
Once again Shopify owners, please don’t click on any links on this form!