Feature Request: Barcode Scanning for In-Store Pickup Picking - Urgent Need

Retail & Point of Sale
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Topic summary

A merchant urgently requests native barcode scanning functionality in Shopify POS for in-store pickup order fulfillment. Currently, staff must manually verify items against picking lists using visual confirmation, which increases error rates and labor costs.

Proposed features:

  • Item verification by scanning barcodes against the picking list
  • Alert system for incorrect item scans

While Shopify offers barcode scanning for warehouse shipping operations, no equivalent exists for store-level pickup. The merchant notes third-party apps are available but argues this should be a standard POS feature for broader accessibility.

Community responses suggest:

  • Third-party apps like Stocky as temporary solutions
  • Manual barcode matching using connected scanners
  • Custom development via Shopify APIs
  • Submitting formal feature requests to Shopify

One developer offers their app “A Full Fill” which provides order-based barcode scanning for picking/packing, with potential customization for pickup-specific filtering. They propose a 6-month free trial in exchange for feedback.

Status: The discussion remains open with no official Shopify response. Merchants are exploring workarounds while advocating for native feature implementation.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.
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We are writing to strongly request the addition of a barcode scanning feature for in-store pickup picking. Currently, we utilize Shopify POS Pro for our in-store pickup operations for online orders. While the ability to identify orders by scanning the pickup slip’s QR code is highly convenient, we face significant challenges in terms of operational efficiency due to the lack of a standard feature to verify individual items using a barcode scanner during the picking process.

We understand that Shopify offers picking capabilities through fulfillment software and barcode scanners for shipping operations. This demonstrates Shopify’s commitment to optimizing warehouse operations. However, with the increasing demand for in-store pickups, we believe it’s equally crucial to streamline the picking process at the store level.

The current in-store pickup picking process requires manual item collection based on visual confirmation with a picking list. This not only increases the likelihood of human error but also raises concerns about potential customer inquiries and returns due to incorrect item picking.

We propose the following features be incorporated into the standard Shopify POS app:

  • Functionality to verify scanned items against the picking list.
  • Alert system for scanning incorrect items.

These enhancements would:

  • Significantly improve picking accuracy and reduce incorrect shipments.
  • Shorten picking times, leading to reduced labor costs.
  • Enhance customer satisfaction.

Although third-party apps offering similar functionality are available on the Shopify App Store, we believe that integrating this feature as a standard, similar to the shipping functionality, would make it more accessible to a broader range of stores.

We sincerely hope that you will consider implementing barcode scanning for in-store pickup picking in future Shopify POS updates. We also welcome feedback and ideas from other merchants who share similar concerns, as well as suggestions for better solutions.

Thank you for your attention to this matter.

1 Like
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Dear KobeRibbon

Thank you for taking the time to share your detailed request regarding barcode scanning for in-store pickup picking. You’ve outlined a compelling case for why this feature would enhance operational efficiency, accuracy, and customer satisfaction.

Currently, Shopify POS does not offer a built-in barcode scanning feature specifically for in-store pickup picking. However, I understand how crucial this functionality is for streamlining fulfillment and minimizing human error. While Shopify provides barcode scanning tools for warehouse fulfillment, extending this capability to in-store operations would indeed be a valuable addition.

Potential Workarounds in the Meantime

Until Shopify considers integrating this feature, here are a few potential workarounds that may help optimize your current process:

  1. Using a Third-Party App – Apps like Stocky (for Shopify POS Pro) or other barcode scanning apps may assist with in-store picking validation.

  2. Manual Barcode Matching – While not ideal, scanning each item manually using a barcode scanner connected to a Shopify product database may help ensure accuracy.

  3. Custom Development – If your store requires an immediate solution, a custom app or automation using Shopify APIs might bridge the gap.

Advocating for Feature Implementation

Your request is valuable, and I encourage you to submit it directly to Shopify’s support and feature request portal. Additionally, engaging with other merchants in Shopify Community discussions could amplify its visibility.

I’d be happy to assist you further in finding the best available solution or integrating an alternative if needed. Let me know if you’d like to explore potential workarounds or discuss custom implementation options.

Looking forward to your thoughts!

Best regards,

Faruq Oluwaseyi Olayinka

Blake Digital

Blakedigital14@gmail.com

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Hi KobeRibbon,

I just published an app called “A Full Fill” that might work for you. While it isn’t exactly built for pickup orders it does allow you to enter/scan an order number and see the items that need to be picked/packed. It then allows you to scan each item to ensure that you are picking the correct item/s. If you don’t have a barcode scanner, you can use the camera on your mobile device. I am eager to get feedback and make the app more useful. For example, I could possibly add a “shipping type = pickup” filter or similar. If you want to give the app a go, I would be happy to send you a credit for 6 months free usage. Would just ask for some feedback. The app is a bit hard to find in the app store so message if you decide to try it and can’t find it.

Cheers,

Joseph