Digital receipts for POS are only useful if they’re actionable when you need them. The digital receipts don’t have barcodes, so it’s not possible to quickly use the receipt in POS for a return or exchange. Printed receipts have a barcode that immediately allows you to scan into the transaction to process a return. Until digital receipts have the same functionality as printed receipts - they’re worthless. This is a half-baked feature rollout with the Summer Edition rollout, and it is actually just increasing problems in our store.
Hey, @FERALGR .
Thanks for reaching out and sharing this feedback!
We’d be happy to pass your feedback along to our development team. However, we wouldn’t be able to set a timeline for when this feature can be implemented. If Shopify moves forward with making these changes to the digital receipts, then we’ll be sure to announce them on the Shopify Changelog.
If you have any other questions on this topic, then don’t hesitate to let us know.