Feature Request: Display Configured Shipping Rates When Editing an Order

Store Design
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1

When editing an existing order in Shopify, if a shipping method needs to be modified or added, the system does not display the shipping rates configured in the merchant’s store. Instead, it requires the shipping method name and cost to be entered entirely manually.

This creates unnecessary friction in the workflow, especially for stores with multiple shipping profiles or rates differentiated by location, weight, or other conditions. It also increases the risk of human error and makes the process slower and less consistent.

What we are requesting: when editing the shipping details of an order, the system should allow merchants to select from the shipping rates already configured in their store, in the same way they are available during checkout.

This improvement would save time, reduce errors, and make order editing more consistent with the rest of the store’s shipping configuration.

Feature Request: Mostrar tarifas de envío configuradas al editar un pedido

Al editar un pedido existente en Shopify, cuando se necesita modificar o agregar un tipo de envío, el sistema no muestra las tarifas de envío que el comerciante tiene configuradas en su tienda. En cambio, obliga a ingresar el nombre y el costo del envío de forma completamente manual.

Esto produce fricciones innecesarias en el flujo de trabajo, especialmente para tiendas con múltiples perfiles de envío o tarifas diferenciadas por zona, peso o condición. El riesgo de error humano es alto y el proceso se vuelve lento e inconsistente.

Lo que solicitamos: que al editar el envío de un pedido, el sistema permita seleccionar entre las tarifas de envío ya configuradas en la tienda, de la misma manera en que funcionan durante el checkout.

Esta mejora ahorraría tiempo, reduciría errores y haría que la edición de pedidos sea coherente con el resto de la configuración de la tienda.

2

You are not missing a setting. Shopify’s current order-edit flow only supports adding a custom shipping fee, and Shopify notes that shipping methods and rates are not recalculated when an order is edited.

The closest native workaround is a draft order: after adding the customer and shipping address, Drafts > Add shipping or delivery > Shipping rates can show eligible rates from the store’s shipping settings. That helps for a new replacement order, but it does not solve rate selection inside an already-created order.

For an existing order, the practical control is to copy the intended rate name and amount into the custom shipping fee, then review the new order total before updating because the edit can create either a balance to collect or a refund.

Your feature request is therefore a real parity gap between draft orders and order edits. I would send Shopify Product Feedback the two Help Center links below plus one screenshot, the number of shipping profiles/rates you maintain, and an example of the manual-entry error this causes.

If you need a temporary internal process, a small lookup table by profile, zone and weight can reduce manual errors, but it will not change the Shopify Admin UI.

References:

https://help.shopify.com/en/manual/fulfillment/managing-orders/create-orders/create-draft

3

this would be a really useful improvement, especially when you have rates that aren’t just a simple flat amount. manually entering a shipping name and price after the order has already been created makes it way too easy to accidentally use the wrong rate.

i’d also want Shopify to recalculate the available rates based on the order’s shipping address and the products in the order, rather than just showing every rate in the store. that would make the edit-order flow behave much more like checkout and avoid having staff manually figure out which profile/rate applies.

4

I understand and I agree that this is how Shopify currently works.
If Shopify already has the logic to determine the eligible shipping rates for a customer, address, and order in a Draft Order, it would make sense for that same logic to be available when editing an existing order.

Ideally, when adding or changing the shipping method on an existing order, Shopify should display the shipping rates that are already configured and linked to the relevant carrier/courier, rather than treating the shipping method as a completely custom fee that has to be entered manually.

The problem isnt knowing the correct rate and copying it into the order. The problem is that the existing shipping configuration and carrier logic are disconnected from the order-edit flow.

So, from a merchant perspective, the expected behavior would be:

  • Edit an existing order
  • Add or change the shipping method
  • Shopify identifies the applicable configured rates based on the shipping address, profile, weight, etc.
  • Select the appropriate rate
  • The order is updated using that configured shipping method/rate

In other words, the functionality already exists in the Draft Order flow, so we want to extend that same logic to existing order edits, including the connection with the configured shipping carriers/rates.

That would be much more useful than simply providing a lookup table or manually copying the rate or make new order.

5

This is one of those feature gaps that seems small until you’re dealing with multiple shipping profiles. Then it becomes a daily annoyance.

What makes this a particularly strong feature request: the logic already exists in draft orders. You’re not asking Shopify to build something completely new you’re asking them to apply an existing functionality to another part of the admin. That’s often a much easier sell to their product team than a net-new feature.

A couple of ways to increase the chances of getting this implemented:

1. Upvote the feature request on Shopify’s Ideas board if it’s been posted there (or post it if not). Product teams track votes more actively than forum threads.

2. Share your specific use case how many shipping profiles and rates you’re managing, and how often this manual process creates errors. Concrete numbers help build the case.

The temporary lookup table Kai suggested is a decent workaround, but it’s exactly the kind of friction that Shopify should be eliminating, not adding more processes around.