Feature Request for Shopify Inbox: Search Product by SKU, and Fuzzy Search

Topic summary

A user is requesting two feature enhancements for Shopify Inbox’s “Add Product” functionality:

Missing Features:

  • SKU Search: Currently unable to search for products using SKU numbers
  • Fuzzy Search: The search function requires exact matches and doesn’t support partial or approximate queries

Example Issue:
Searching “Hippo 4” won’t return a listing for “Hippopotamus Shoes Size 4” or “Shoes Hippopotamus”

Status: The request remains open with no official response yet. The user is also uncertain about the proper channel for submitting feature requests to Shopify.

Summarized with AI on November 18. AI used: claude-sonnet-4-5-20250929.

Not sure where to post feature requests. Shopify Inbox currently does not allow searching by SKU number with the “Add Product” button. It also won’t do a fuzzy search, eg: the search “Hippo 4” will not return a listing for “Hippopotamus Shoes Size 4”, nor will “Shoes Hippopotamus”

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