Hi Laura, do you mind if I ask you a couple more questions? I have set myself up and followed the instructions as per @Dbaca post in another thread. I have paid the invoice and am just waiting for my IOSS number, however:
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I have noticed that I have just assumed that I will only be paying the $24 a month for the Shopify Crossborderit App. I have paid the three months in advance (3 x 19.99EUR) as per the sign up instructions but have realised that I thought I would pay that money through the Shopify Crossborderit app which is $24 a month and I’ve just paid three months of 19.99EUR. Am I right in thinking that I will be paying the 19.99 EUR a month PLUS the $24 a month for the integrated app. I’m guessing if I only want to pay the 19.99 EUR a month I will have to upload my EU sales manually?
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Do all EU parcels have to be sent via a tracked service for the IOSS to work from Crossborderit? Tracked post via RM is so much more expensive, especially when you consider customers will be paying extra on their postage to try and help cover the Crossborderit fees and the VAT.
Thanks in advance! 