Feature Request: Integration of Taxamo assure into the checkout for UK companies selling to EU

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Topic summary

Feature request to allow UK merchants to integrate Taxamo Assure at checkout to collect EU VAT via IOSS post‑Brexit. Goal: charge VAT at checkout and remit via an intermediary to avoid delivery‑time charges and returns.

Shopify status and guidance:

  • Checkout API (needed for Taxamo) is limited to Shopify Plus; no timeline to change. No built‑in IOSS intermediary integration. Third parties must build apps.
  • “Registration‑based taxes” can be enabled to calculate local EU VAT and accept an IOSS ID (IOSS = for non‑EU sellers; OSS = for EU sellers).

Workarounds and apps:

  • Taxamo: no Shopify plugin (focused on Magento). Custom API possible but complex; one merchant reports non‑Plus implementation via developer.
  • Crossborderit (CBIT): IOSS via Sweden; pricing evolved from ~€19.99/mo + €1/order to app ($24/mo) and later reports of €99/mo + 3% on VAT. Early CSV uploads were painful; the Shopify app later smoothed reporting. Mixed reports of customers still being charged VAT; many issues traced to Royal Mail Click & Drop and label/IOSS handling, later improved with IOSS‑marked services.
  • Alternatives: Avalara (costly full service), VAT Digital, Zonos (adds % fee), Eurora, EAS EU Compliance (no monthly fee; €1.25/txn + €6 invoice fee >€30). Several merchants plan to switch to EAS.

Operational notes:

  • IOSS applies to consignments ≤ €150 and covers VAT only (not duty). Keep IOSS ID off labels; ensure RM Click & Drop uses IOSS services. Germany also requires VerpackG/LUCID packaging registration.

Outcome: No native Shopify–Taxamo integration; viable paths are registration‑based taxes + third‑party IOSS services. Discussion remains open (e.g., EAS support for sole traders).

Summarized with AI on January 4. AI used: gpt-5.
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Deloitte is far too expensive if you only sell a small amount of items to the EU each week. There is a £300 joining fee then a yearly charge from £2000, whilst this is a good option for larger merchants, it is not really something I would even consider as we are a small business.

We have closed our store as we are re designing it and we may have to close our orders to EU customers when we re launch, this is not ideal, but if customers are having to pay the VAT and any customs duty to have their £25 tee shirt released from customs, we will have a great many items returned to us. We had hoped by now that Shopify would have catered for all its UK merchants so that we can simply integrate an affordable system where EU customers can pay for their goods, including the VAT at POS to avoid extra charges at customs and delays in delivery.

As a platform that provides a base for merchants I am so suprised nothing has been done and we only have 6 days until the new regulations are implemented.

If shopify do not act on this they will lose many of their UK merchants who will have no choice but to move to a platform that has the seamless requirements in place already.

Taxamo is only charging £2 per parcel sent to the EU, they file the VAT to the EU on your behalf AND you use their IOSS number, sounds very simple and affordable to UK merchants.

shopify you really need to get your developers on this pronto please.

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