Feature Request: Make Digital Gift Cards Scannable for Use in POS

Retail & Point of Sale
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Topic summary

Feature request to make digital gift cards scannable in-store at POS (point of sale) to avoid manually typing codes. Goal is to default to digital cards for returns and reduce errors/time, enabling true omnichannel use (online and brick‑and‑mortar) via a barcode/QR code.

  • Official response: Feedback has been forwarded to the Development Team; no commitment or timeline provided.
  • Community input: One merchant reports their digital gift cards already include a QR code that can be scanned with an iPad camera, available on printed gift card receipts or in the customer email.

Status/outcomes:

  • No product change announced; request under consideration.
  • Open question: whether QR/barcode scanning is already a universal feature or depends on specific setup/devices. Discussion remains open pending clarification or product update.
Summarized with AI on December 25. AI used: gpt-5.
2

Hi there, @FERALGR . Thanks for taking the time to reach out to the Shopify Community Forums with this feedback! My name is Imogen. It’s good to meet you!

We greatly appreciate the feature request! I’ve gone ahead and passed along your suggestion to our Development Team for their consideration. Though I can’t promise exactly what may result from sharing your feedback with the Team, you can trust that the appropriate folks here at Shopify will see your request. Thanks again, @FERALGR !