Feature request: Visual editor for transactional notification emails — no code required

Technical Q&A
,
1

Shopify’s transactional notification emails (order confirmation, shipping updates, etc.) currently require merchants to edit raw HTML and Liquid code just to change basic wording. This is a significant gap in the merchant experience.

Shopify Email already has a great visual drag-and-drop editor for marketing campaigns — that same experience should be extended to transactional notifications. Merchants shouldn’t need to hire a developer or pay for a third-party app just to reword “Thank you for your order” or update their shipping confirmation message.

What I’m requesting:

  • A visual/WYSIWYG editor for all customer notification templates (order confirmation, shipping, refunds, etc.)

  • The ability to edit copy, layout, and branding without touching HTML or Liquid

  • Consistency with the Shopify Email editing experience already available for marketing

This is a basic expectation for any modern ecommerce platform and would meaningfully reduce reliance on paid third-party apps for something that should be native. I believe many merchants feel this way.

2

Hey @Jeanity ,
Short term solution
Shopify should improve the Notifications section by adding a basic visual/WYSIWYG editor with pre built templates so merchants can easily edit text logos colors and layout without touching Liquid or HTML.
Current workaround
Until Shopify builds this feature:
Use shopify built in notification editor for basic text changes
Use no code apps like OrderlyEmails for a drag and drop experience
Or have a developer set up clean templates once so future edits are easier.
Thank You !