Hello, we’re having a problem with our featured collections on the homepage. They are showing reems of text/coding and are taking up half the page. As far as I know we haven’t touched the code or added any apps that should affect it, I was wondering if someone might know what is going on?
Hi, @NicBres !
Thanks for reaching out in our Community forums and for sharing your concern, I would be happy to point you in the right direction.
The most common cause of this issue is if the theme’s code has been modified or if there is conflict with an application installed. Are you able to identify when you started seeing this issue? I’d suggest reaching out to your team to confirm if anything was changed prior to the error occurring. To further isolate the issue, I suggest installing a fresh copy of your theme to see if it persists.
Since you are using a Shopify supported theme, we may be able to take a closer look at the issue if it is being caused by our back-end. We’d be happy to continue assisting you through live chat, email, or callback. Please visit our Help Center and log in to your account to create a support request.
Feel free to let me know if you have more questions!