Featured product star rating on home page not showing Refresh theme

Topic summary

A user encountered an issue where product star ratings from the Trustoo review app displayed correctly on the “All Products” page but failed to appear on the home page’s featured collection section using the Refresh theme.

Resolution:

  • Another community member identified the problem: a setting within the Trustoo Product Reviews App needed to be enabled
  • The setting controls whether review badges display on the home page
  • After enabling this previously overlooked option, the star ratings began appearing correctly on the home page

Current Status:

  • Issue resolved successfully
  • A follow-up question was posted asking for the exact location of this setting, indicating others may face similar configuration challenges
Summarized with AI on November 6. AI used: claude-sonnet-4-5-20250929.

Hello,

Product star rating showing on “All Products” tab but the same product rating not showing on Home Page. I am using Trustoo as review app.

Please see screenshots below.

Products page:

Home page:

Is there a way to show star rating on home page? Couldn’t find a way myself. Appreciate any help.

URL: https://35a3c9-c7.myshopify.com/

Pass: ohmane

What theme are you using and what section does the displaying of the product belong to?

Refresh theme.

I couldn’t understand second part of your question.

The issue is that when you go to “All Products” you can see star rating. However it is not the case on home page featured collection. I would love to see star rating on home page featured collection also.

Hi @Lowry1 ,

I hope you are doing well.

I checked your site, and I found out that you are using “Trustoo Product Reviews App” to display review badge. I installed it and I think you forgot to enable this setting

I hope my information is useful to you.

1 Like

hey @BSSCommerce-B2B

Thank you, sir! I must have overlooked this option.

It worked.

1 Like

You are welcome, It’s my pleasure to help you :hugs:

Hi,

can you help me out? where is this setting actually located? i cant find it.

Thank you