FedEx 2-Day Air from Hawaii – Was that rate too good to be true?

Shopify Discussion
1

Hi. I’m based in Hawaii and I ship electronic dartboards (about 25" x 25" x 3", 10lb) to the mainland U.S. Recently, I noticed that Shopify started offering FedEx 2-Day Air for around $21 to the mainland. It was a great surprise—fast and very affordable!

But just yesterday, even though that rate still shows up when I try to buy a label, Shopify won’t let me purchase it anymore. Has anyone else run into this?

Here’s what I’ve found trying other apps:

  • Pirate Ship: Only offers USPS and UPS

  • Shippo: FedEx 2-Day was $58

  • EasyShip: Same FedEx 2-Day for $36 (best I could find, so I used that)

I’m wondering… was that $21 rate from Shopify just a glitch or a short-term deal?
And more importantly—how are other Hawaii-based sellers handling FedEx or fast shipping options to the mainland lately?

Would love to hear what’s working (or not working) for you.

Thanks!

2

Hello, from what I’ve gathered, it might have been a temporary promotional rate, or even a carrier side miscalculation that Shopify briefly passed on. The fact that it still shows up but doesn’t let you purchase the label suggests it could be a deprecated or no longer supported rate on their backend.

3

Good news! Today I was able to print the FedEx 2-Day Air label from Shopify again at the low rate (around $22 from Hawaii to mainland). Yay!!
Really hope this rate continues—it’s fast and affordable. Just wanted to share in case anyone had the same problem earlier.