Any and all feedback greatly appreciated! Specifically interested in how I can boost my conversion rate. There seems to be a dropoff at checkout.
Appreciate the support!
Hi @thevseal ,
If thereās a drop-off at checkout, your store is missing something. There is something you arenāt telling visitors that gives them pause. One thing I notice, I canāt pay with Apple Pay
Or they want an abandoned cart discount.
Customers can only buy a 5 or 10 pack? Why not a 20 pack? Or 50 pack?
One issue may be the fact that your price point is low; I have to pay $4 in shipping if I want to buy just the 5-pack for $10. Thatās 40% extra cost.
People are used to free shipping, if you charge more, you can say āfree shipping on 50 packs,ā and people will give you more money and wonāt get that āshipping shock.ā
For your product page, I would add trust signals. Little icons that say, āsecure checkout, 30 days free return, and data protection.ā
Hi, I just took a look at your store. First of all, itās a really clean site - great work! I think I can see why you get such a drop off at checkout though. Iām based in the UK and shipping costs were twice the price of the product itself. I canāt see that the site mentions any estimated shipping costs at all before the user actually enters their address at checkout. This needs to be stated somewhere else, even if itās a āshippingā section, or as an FAQ entry, to give shoppers a heads up before they get that far in the journey.