Feedback on my store

Store Feedback
,

Topic summary

A new clothing brand targeting families and children, built around an animated character, is receiving traffic from ads but has not yet converted any sales.

Key Issues Identified:

  • Lack of social proof and customer reviews
  • Missing promotional elements (bundle offers, free shipping highlights, urgency-driven discounts)
  • Product presentation needs improvement (variant selection clarity, image attractiveness)
  • Mobile optimization and site speed require attention
  • Homepage lacks engaging seasonal banners and clear pricing information
  • No cart abandonment recovery strategy in place

Recommended Actions:

  • Implement email reminders and incentives for abandoned carts
  • Add prominent review sections to build trust
  • Display the character’s story to create emotional connection
  • Enhance homepage with promotional banners and better product labeling
  • Simplify navigation and optimize mega menu/categories
  • Improve mobile experience and loading speed

Status: Discussion remains open with no response yet from the store owner on which suggestions will be implemented.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.
1

Hi everyone,

I recently launched a clothing brand for families and children, centered around an animated character. I’ve been running an ad that is generating visits to my store but haven’t had any sales yet.

Wondering if you you can please kindly provide feedback on my store. Any feedback would help tremendously.

https://jujupig.ca/

Thank you in advance.

2

Hi @JujuPig ,

Here’s the feedback:

  1. Highlight bundle offers and free shipping to encourage customers to purchase more products.
  2. Clearly highlight the selected variant and make product images more attractive.
  3. Make the website design more visually appealing and keep the navigation intuitive and simple.
  4. If you have customer reviews or testimonials, display them prominently. Social proof builds customer confidence.
  5. Optimize the website’s speed, especially on mobile devices, to reduce bounce rates.
  6. Improve mobile optimization to make the customer experience seamless.
  7. Display the animated character’s story or background to create an emotional connection.
  8. Show limited-time discounts or offers to create urgency and boost sales.
  9. Optimizing the mega menu or categories could be helpful.
3

Hi @JujuPig ,

I am from Mageplaza - Shopify solution expert.

I would be happy to review your website and provide feedback on the performance. Here are some suggestions to improve the performance of your website and increase sales:

1. Track and Reduce Cart Abandonment

A high cart abandonment rate can be discouraging, especially after investing time and resources into driving traffic to your store. This suggests that many potential buyers are leaving without completing their purchases, leading to lower conversion rates.

To tackle this issue, consider re-engaging these shoppers by:

  • Sending Email Reminders: Notify customers about their abandoned items to encourage them to return.
  • Offering Incentives: Provide discounts or free shipping to motivate them to complete their purchase.
  • For more in-depth strategies, check out the Shopify Help Center.

2. Improve promotional banner and section on Homepage

mageplazacs_0-1739176089906.png
mageplazacs_0-1739176089906.png1600×649 235 KB

You should add seasonal banners for current promotions or collections (e.g., Summer Sale, Winter Collection) to catch the attention of customers.

Additionally, featuring sections like “Best Sellers” and “On Sale”, New arrivals on the homepage, make discount labels and pricing information more noticeable, can drive attention to popular and discounted products, encouraging visitors to engage more with your site. Here is a reference:

mageplazacs_1-1739176089949.png
mageplazacs_1-1739176089949.png1457×573 745 KB

mageplazacs_2-1739176089955.png
mageplazacs_2-1739176089955.png1373×776 231 KB

mageplazacs_3-1739176089821.png
mageplazacs_3-1739176089821.png1386×596 178 KB

3. Adding review section

Adding a dedicated review section would allow customers to share their experiences, providing valuable feedback for other potential buyers. Customer reviews not only build trust but also serve as social proof, which can significantly boost conversions. Here is a reference:

mageplazacs_4-1739176089753.png
mageplazacs_4-1739176089753.png1423×787 99.2 KB

I hope my suggestions are helpful. If you find it good comment, it would be appreciated if you could “Like” or “Mark as Solution”. Thank you and Good luck!