Feedback on my store

Please check my website and advise me on how to increase my sales and any other helpful advice about my store.

We are not getting any sales or traffic to our store.

Website/store: fsluxecreations.com

Hi Fsluxe

I checked your store, firstly, congrats on launching your store,

I get how discouraging it can be when the traffic and sales is not showing up.

Your homepage should instantly show what you’re selling and why someone should stick around. Try adding a headline that tells visitors what makes your brand special.

Product Pages Need Love Too
use high-quality photos, clear descriptions (benefits > features), and maybe even a short video if possible. These things help build trust fast.

Traffic Troubles?
If no one’s visiting, it’s likely a mix of SEO and marketing. Are you using social media or running any ads yet?

Bonus Tip: Add reviews, shipping info, and secure checkout badges and some other badges — they help people feel more comfortable buying.

Hi @FSluxe

Welcome to our community.

I reviewed your store, fsluxecreations.com, and here are some tailored insights and recommendations to help increase your sales and traffic:

What You’re Doing WellClear Contact Information & Policies: Your Contact page is detailed with phone, email, and physical address, which helps build trust.

Elegant Product Presentation: Your product descriptions are detailed and use appealing language to highlight product uniqueness, such as the “Classic White & Gold Floral Mug Set” and “Gold Curved Wave Sculpture”.
Free Shipping Threshold: Offering free shipping on orders over $100 is a good incentive to increase average order value.

Areas to Improve & Potential Conversion Barriers##### 1. Increase Traffic with Targeted MarketingLeverage Social Media & Influencers: Build a strong social media presence and collaborate with influencers in home decor or luxury lifestyle niches to drive targeted traffic.

Content Marketing: Start a blog or create guides related to home decoration, styling tips, or gift ideas featuring your products. Unique, high-quality content improves SEO and attracts organic visitors.
Run Promotions & Flash Sales: Use time-sensitive discounts or flash sales to create urgency and attract buyers. Promote these through email, social media, and onsite popups.

2. Optimize Conversion Rate on Your StoreAdd Customer Reviews and Social Proof: Display reviews and testimonials prominently to build trust and reduce purchase hesitation.

Clear Calls-to-Action (CTAs): Make your “Add to Cart” or “Buy Now” buttons prominent and persuasive to guide visitors toward purchase.
Simplify Navigation & Mobile Experience: Ensure your site is easy to navigate on all devices, with clear categories and fast loading times.
Offer Guest Checkout: If not enabled, allowing customers to checkout without creating an account reduces friction.
Show Trust Badges & Security: Display SSL and payment security badges to reassure customers.

3. Enhance User Engagement & RetentionEmail Marketing: Collect emails with popups or offers and send personalized campaigns with product recommendations, discounts, and new arrivals.

Upsell and Bundle Offers: Encourage larger purchases by offering bundles or volume discounts.
You might consider apps like BiDeal Bundle Volume Discounts on Shopify, which can help increase average order value by creating attractive bundle deals and volume discounts easily.

Final ThoughtsDriving sales and traffic requires a combined effort of attracting the right visitors and optimizing your store to convert them. Focus on:

  • Building targeted traffic through social media, influencer partnerships, and content.
  • Enhancing your site’s trust signals and user experience.
  • Encouraging larger purchases with bundles and discounts.

If you want, I can help guide you set up bundle discounts or marketing campaigns using Shopify apps like BiDeal Bundle Volume Discounts to boost your sales further.

@FSluxe Hi, I see a few early-stage things from your store that needs improvement for conversion. For example:

- Homepage’s hero section:
Currently lacks clarity and polish. The main banner is low-resolution while not communicating what your brands offer. Something like “Decor & Gifts with a Luxe Touch – Made Just for You” would work better.

Navigation:
Consider breaking products into collections like “Home Decors”, “Living Room”, “Gifts”, etc. and showcase them visually on the homepage. Also, you should break the “Catalog” on the header menu into such collections as well.

Trust signals:
There’s no reviews, testimonials, or trust badges on the site or product pages to build trust with shoppers. This is really, really important no matter where your future visitors come from, ads or organic searches.

About traffic, it’s a broader topic, so let me know if you have any questions about SEO practices - specifically. We are the developer of SearchPie SEO app for Shopify stores :slightly_smiling_face:

Hi, I’m Wayne from Akohub. We have been working with many brands to run online stores. After viewing your website, I believe our expertise could add value to your business.

One of the first things which can make a big difference is improving the quality of your product images. Higher-resolution photos create a stronger first impression and help customers really connect with your products. To optimize the store design, I would recommend using a page builder app like PageFly, which allows you to customize your layout and create a more engaging, user-friendly shopping experience that highlights your products beautifully and guides visitors smoothly through your site.

When it comes to driving traffic and boosting sales, running targeted Google Ads and Facebook Ads is a proven strategy to increase visibility and attract qualified visitors. Pairing these with retargeting campaigns is especially powerful because retargeting focuses on people who have already visited your site but didn’t make a purchase, gently reminding them of what caught their interest. Furthermore, dynamic ads, which automatically show the exact products visitors viewed, make these reminders highly personalized and relevant, resulting in much higher click-through and conversion rates compared to generic ads.

To streamline setting up and managing these marketing campaigns, I would recommend our Ako Marketing App. The app provides retargeting features which help merchants create sequential and dynamic ad campaigns that adapt to visitor behavior, boosting your chances of converting browsers into buyers while also encouraging repeat purchases. This all-in-one approach can save you time and reduce ad spend while maximizing your store’s growth potential.

Best wishes! If you have any more questions or need a free professional consultation, feel free to let us know! Don’t forget to like and mark it as a solution if you find this helpful.

Hii @FSluxe , I took a closer look at your site using Google PageSpeed Insights, and you’re absolutely right — an LCP of 10.4 seconds is way too high and will hurt both your SEO and conversions. The fact that

is flagged means your main heading or hero text is considered the Largest Contentful Paint element. That’s fine — but what’s likely causing the delay is the image or font it’s dependent on.

Here’s how to fix it:### 1. Preload Your Hero Image

Your banner image likely loads too late. Use preload to prioritize it:

2. Optimize Fonts

Slow-loading custom fonts can delay text rendering. Apply font-display: swap to all your fonts:

[email removed]@font-face

font-family: ‘CustomFont’;

src: url(‘font.woff2’) format(‘woff2’);

font-display: swap;

}

3.Minimize JavaScript Execution Time

Defer Non-Critical JS:

  1. Boost Conversion Rate
  • Keep navigation minimal and intuitive, especially on mobile.

  • Add customer reviews, testimonials, secure checkout badges, and return policy details.

5.More Targeted Traffic

  • Add meta titles/descriptions with keywords
  • Test small-budget campaigns on Facebook or TikTok. Ensure your ad visuals match the store’s brand style.

Alternatively , If you prefer not to handle this manually, I’d recommend trying Website Speedy – a Shopify speed optimization app that automatically handles LCP, FCP and other performance issues. It’s quick to set up and includes a 14-day free trial.

(Disclaimer: We are the developers of Website Speedy and are happy to assist with any questions you may have!)

Hi @FSluxe

As an SEO APP provider, I have further checked your website via SEO aspects and listed some advice which can be beneficial for your store improvement to get more sales and traffic, kindly have a check below, please:

  1. I have tested your store speed via Google PageSpeed Insights, and your speed score on mobile is lower than the desktop speed score. This means you need to optimize your mobile device more if users prefer to access your store via phone. From the diagnostic result, you need to pay more attention to LCP on the phone, and after reducing the LCP element, your website will run faster and have a better performance on the user end.

  1. When I search your website on Google, I notice some search results cannot be displayed completely. This is due to the excessive length of meta description from your store pages. You can further optimize this part by shorten the length within 150 characters and in this way, users can see what you sell in detail and it is better for your sales as well.

  1. The main image on your homepage seems to be a bit vague and not high-quality. You can consider replacing it with a better resolution one and it will be helpful for search engines like Google to index page contents and have a better performance in Google.

Hey @FSluxe ,

Congratulations in getting started. I do see some issues right off the bat.

  1. Your hero image is very pixelated. Maybe it got compressed or isnt high quality in comparison to your product images which are great.
  2. The store layout still feels very very ordinary since you didn’t customize theme much. There is no novelty in the store design.

here are a few things you can do about this:

Best,
Abdullah

WordsCharactersReading time

Hi @FSluxe

Thanks for reaching out to the Shopify Community! I’m Donna from MooseDesk **,**your go-to Live Chat, WhatsApp and FAQ App here to enhance your customer support experience :heart_eyes:

I love your store! I can tell you have put a lot of effort into building this. Here are some of my recommendations for better customer experience, please kindly check :face_blowing_a_kiss:

I. Homepage
1. Strengthen your first impression

  • Currently, the hero banner lacks a strong headline and CTA (call-to-action). When visitors land on your site, they should instantly understand:

  • What do you sell?

  • Who is it for?

  • Why should they care?

  • Try adding a bold statement like:
    “Luxury Handmade Decor, Designed to Inspire Your Space”
    And a clear CTA like “Shop Our Collection” or “Explore New Arrivals”.

2. Font & visual hierarchy

  • The font choice on the homepage feels a bit basic. Consider using a more elegant or stylized typeface to elevate the brand feel, especially since you’re selling luxe creations.

  • Also, work on visual hierarchy: Make headings larger/bolder and spacing more consistent to guide the user’s eye more smoothly.

    3. Add lifestyle imagery or branded visuals

  • Right now, the homepage feels a bit plain and lacks emotional pull. Lifestyle imagery (e.g., your products in real spaces or in use) can create a deeper connection and build desire.
    II. Product Page
    1. Add estimated delivery info

  • Shoppers want to know when they’ll receive the product. You can add a short note under the price or near the Add to Cart button:
    “Estimated delivery in 5–7 business days” or “Ships within 48 hours”.
    2. Enhance image variety

  • Include multiple angles or close-ups if possible. Some product pages have only 1–2 images, which may not be enough to build buyer confidence.

III. Customer Support system

1. Add Live chat support

I can see that your website lacks a help widget and live chat feature to allow customers to contact you immediately. How about having a powerful live chat to assist potential customers instantly, addressing their questions or concerns in real time? This can help prevent abandonment and encourage purchases

I suggest exploring MooseDesk, a FREE Live Chat, WhatsApp & FAQ App. You can easily reach customer support via WhatsApp, ensuring immediate assistance for inquiries. Also, the widget provides multi self-Service options such as Order tracking, Translation and FAQ section empower customers to resolve common questions on their own, reducing the need for direct support.

2. Add FAQ Page

Additionally, you could consider adding an FAQ - These are essential for helping customers quickly find answers or reach out for support, which can significantly enhance their shopping experience.

For an easy solution, I recommend trying MooseDesk App. It provides free, professionally designed FAQ and Contact Us templates with a simple one-click setup that is perfect for elevating your store effortlessly!

—————

As an enthusiast in UX, I recommend implementing these changes to improve customer experience when scrolling through your store.

If this is helpful for you, please let me know by giving me a ‘LIKE’. If your question is answered please mark this as 'SOLUTION’.

Thank you for reading. Wish you a nice day ahead!

Hi @FSluxe ! I can see you’re struggling with both traffic and conversions. After reviewing fsluxecreations.com, there are several critical issues that need immediate attention.

Major Issues Affecting Sales:

  • Image Quality: Your banners and product images are blurry and low-resolution, which immediately hurts credibility and makes products look unprofessional. Clear, high-quality images are essential for online sales.
  • Homepage Design: Your homepage is extremely basic with minimal sections. You need engaging elements like image sliders, trust badges, featured products, testimonials, and compelling content to keep visitors interested.
  • Product Presentation: Product descriptions are too simple and don’t provide enough detail to convince customers to purchase. Each product needs comprehensive descriptions, benefits, and multiple quality images.
  • Traffic Problem: Without blog content and proper SEO optimization, you’re missing out on organic traffic that could drive sales without ad spend.
  • Product Organization: Your products are listed individually when they could be better organized and linked together for improved navigation and SEO benefits.

Quick Solutions:

First, invest in better product photography or image editing tools. Then focus on building a more comprehensive homepage with engaging sections.

To streamline improvements: Tapita: AI Theme Section Store is completely free and can help add professional sections like sliders and trust elements. Tapita AI SEO Blog Builder is 100% free for creating content that drives organic traffic. G: Combined Listings & Variant offers a free plan for better product organization. For technical SEO optimization, Tapita: SEO Optimizer & Speed provides comprehensive free audits.

Focus on image quality first - it’s your biggest conversion killer right now!

Tapita Team