File Upload Issues - market place of more than 100K items

Technical Q&A

Topic summary

AlpsDiscovery.shop, a Swiss business managing over 100,000 items across multiple shops and warehouses, is experiencing file upload problems on their platform.

Issue:

  • Unable to upload additional files
  • Seeking clarification on platform limits for files, uploads, and related restrictions
  • Wants to optimize their setup for smooth operations

Response:

  • A community member directed them to Shopify’s official documentation on file upload limits and productivity tools
  • The help article provides specific information about upload restrictions and file management

Status: The discussion remains open with basic guidance provided, but no detailed technical resolution or Shopify Expert response yet. Screenshots were shared showing both the issue and the reference documentation.

Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.
1

We operate www.AlpsDiscovery.shop, a Swiss-based business with shops and warehouses, offering over 100,000 items.

We are currently facing issues when trying to upload additional files. Could someone from the Shopify Experts team kindly explain the platform’s limits regarding files, uploads, and any other relevant restrictions?

We would like to fine-tune everything carefully to ensure smooth operations.

Thank you in advance for your support.
The AlpsDiscovery.shop Team

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2

Hi @AlpsDiscovery

Pls refer to this

https://help.shopify.com/en/manual/shopify-admin/productivity-tools/file-uploads

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