I need to pull a list of orders that were placed directly in the backend. These orders represent customers who have called into us and we’ve taken the order over the phone.
How can I filter the website orders by the Shopify user that placed them?
Hey, @rfletcher
By ‘Shopify user’ do you mean the name of the customer that made a purchase? Or are you referring to something else, such as the staff account on your Shopify store that created the draft orders?
If there is anything else I can help you with, please let me know.
The staff account that created the draft orders.
Great question, @rfletcher
You should be able to see more details regarding the draft order from the order timeline. The order timeline is shown at the bottom of your orders from the admin. (Admin > Orders > Drafts > Select order > Scroll down to see the timeline.
It should look something like this:
If there is anything else I can help you with, please let me know.
Yes, I’m aware of the mention in the order timeline. However, I don’t want to open every single order to figure out what staff account placed the order. We have thousands of orders to review and doing that on each order will take forever. I’m looking for a way to filter on the staff account name, so I can easily pull a list of all orders placed by each staff account.
Please tell me you can easily filter orders based on Staff Account somewhere and I’ve just missed it…