Hello,
I merged my old store in with my new shopify store. I unfortunately had quite a lot of bounce backs on my most recent newsletter.
Does anyone know if there is a way of filtering out delivered email addresses from the non delivered?
I have 12 years worth of customers on my store so quite a lot of emails are probably out of date where customer staff have moved on etc.
I was thinking of unsubscribing all the non delivered to reduce bounce rate.
Many thanks,
Chris
Hi @Mangoprint
Are you using Shopify email or another third-party app to send out your campaign?
Some email apps like the AVADA Email Marketing app help you automatically sort out non-delivered email addresses (bounced emails). AVADA saves bounced emails in a separate list, so you won’t send emails to those contacts again. This helps protect your domain reputation and improve email deliverability.
Also, you can consider using ZeroBounce to filter contacts that are likely to be bounced and clean up your contact list.
If you feel like my answer is helpful, please mark it as a SOLUTION. Let me know if you have any questions!