Filtering Not Working on Effortless Theme

Topic summary

A user reports that product page filtering is not functioning properly on their Shopify store using the Effortless theme. The issue appears browser-specific:

Technical Details:

  • Filtering works in Chrome after reloading the page several times
  • Does not work at all in Safari browser

Responses & Next Steps:

  • One commenter suggests contacting the theme developer directly to resolve the issue
  • Another user requests a screenshot showing which specific filters are malfunctioning

The discussion remains open with no resolution yet. The problem seems to involve inconsistent JavaScript or compatibility issues across different browsers.

Summarized with AI on November 17. AI used: claude-sonnet-4-5-20250929.

Hi Everyone,

Filtering not working on product pages.

https://carnivalcandiesicecream.com/

May you will need to contact theme developer to solve it

It works on Chrome browser after few times reload the page but not work on Safari browser.

HI @CarnivalIce

Can you please share screenshot which filter aren’t working.