Filters don't show up when the language is changed

Store Design

Topic summary

A user is experiencing issues with the Search & Discovery app on their Shopify store. The main problem is that one filter disappears when switching from the primary language to a translated language.

Additional concerns:

  • Wants collection-specific filters (e.g., “Gemstones shapes & cuts” should only appear on the GEMSTONES page, not site-wide)
  • Filters require scrolling and clicking “view more” to display; prefers them visible immediately

Proposed solutions:

  • Use conditional scripts or CSS to hide unwanted filters on specific collections
  • Implement JavaScript to trigger the “view more” button automatically on language change
  • One responder suggests contacting the theme developer if using a paid theme

Current status:
The issue requires detailed code inspection. A collaborator invitation has been offered to examine the store’s code more thoroughly. The user has shared their store URL but indicated they don’t do coding themselves.

Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.
1

Hi, I have a problem with filters.
I used the Search & Discovery app. It works absolutely fine with my first language but when I change it to a translated language one of the filters doesn’t show up on the interface.

Also, I want to have some particular different filters on some pages. Right now, the same filters apply to all of the pages. For example, I don’t want to see the “Gemstones shapes & cuts” filter on my other pages, despite the GEMSTONES page.

One technical detail, to see the filters I have to scroll down and press the button view more. Is it possible to have the filter from the start?

Can you help me fix the issue?

2

Hello @Greta1 ,

Please share the store URL.

btw if you are using a paid theme I suggest contacting the theme developer.

Possible solution to fix it:

  • To make the filter available in the selected collection, write a conditional script or css which will hide the filters which you don’t want.

  • Write a JS code which will work when a customer changes the language and triggers the view more button.

Regards
Guleria

3

Hi @Greta1 ,

Please send the website link, I will check it for you

4

ULR: https://makeitlouder.lt/collections/all-gemstones

I don’t do coding. Which code do I need, and where to add it?

5

https://makeitlouder.lt/collections/all-gemstones
Thanks!

6

Hi @Greta1 ,

I checked and it looks like it will need to be checked in detail at the code.

Can I send you a collaborator invitation? It will help me check things better.