Find orders with mentioned staff in timeline

Shopify Discussion
1

Hello all,

How i can find orders with my name mentioned in the timeline (by using @)?

And how can i filter orders by mentioned staff in the timeline?

We have one common account for our shop and separate accounts for each staff member.

I need to check orders with my name mentioned in order’s timeline and also orders with common account name mentioned in the timeline.

I havent found the correct way by myself and i cannot see anything that can help under my name at the upper right corner.

Thank you all for answers in advanced :slightly_smiling_face:

-Natalia-

2

Hi @NataliaS

Unfortunately, the Shopify admin UI doesn’t have a built-in feature to filter orders by staff mentions in the timeline.

However, you can achieve this by using the Shopify API or creating a custom app.

3

That is dumb. Shopify should do better.

4

I’m switching from Shopify as soon as I find out who has this option.