A developer’s Shopify file manager app encounters intermittent FILE_LOCKED errors when attempting to move files via the Shopify API.
The error prevents file operations from completing, but neither merchants nor developers can determine the root cause from available error logs.
Official documentation provides minimal guidance on debugging this specific error code.
Key Questions:
Status: Unresolved. Another developer has reported experiencing the identical issue, but no solution or workaround has been identified yet.
Our app, Craftware Simple File Manager, is running into a bug that prevents the application from moving files.
Shopify file update operations occasionally fail with FILE_LOCKED. Merchants are unable to figure out why and we aren’t able to make out much from the error logs as well. The documentation about the error code is sparse on how to debug such an issue.
Is there a UI / API that lists the pending operations on a file and a way to cancel them?
Did you find out what was the issue? I’m hitting the same problem…