First featured product images are stretching

Topic summary

A user reports that product images in their featured collection are displaying stretched instead of maintaining their original square aspect ratio. The issue appeared recently without any intentional changes.

Browser-specific behavior:

  • Problem occurs in Chrome and Edge browsers
  • Firefox and Safari display images correctly
  • Currency display also differs between browsers

The user has limited coding knowledge and found no solution in the theme customizer settings. Another community member initially couldn’t reproduce the issue, but screenshots confirm the stretching problem is browser-dependent. The discussion remains open with no resolution yet provided for fixing the Chrome/Edge rendering issue.

Summarized with AI on October 30. AI used: claude-sonnet-4-5-20250929.

This didn’t happen before, but now my first images in my features collection / product are being stretched. Original images are squared. I’ve tried modifying from the theme customiser but there’s no option and I know almost nothing about coding.

Any help is appreciated.

Link: My Shopify Store

1 Like

Hello @CarolineNS
I have checked your website, and it is working fine.

Thanks for your reply. The problem is present in Chrome and Edge, Firefox and Safari work correctly. Even the price is showing in different currencies.