Shopify merchants using/previously using Flexport 3PL.
Have you encountered issues with them in the last year regarding their implementation of a $5000 minimum monthly fee?
I’d be super interested in hearing your experience.
That monthly fee sounds painful, especially if the service is not matching your order volume or support needs. I’d compare 3PLs by storage fee, pick/pack fee, shipping speed, support response time, and whether they can handle exceptions quickly.