Flow sporadically working for Order triggers?

Shopify Plus
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1

Hey all,

I have Flow set up to capture how many orders a customer has made & add notes to the packing slip.

e.g. ‘new / 1st order’ allow our Warehouse staff to input a specific flyer in the box

Issue I am having is … Flow was picking up all 1st orders and adding the notes to the “Order Notes” on the packing slip.

Though about 1-2mths ago something has changed and now its only working ‘sporadically’. And I cannot figure out why?

Any advice would be great … mp4 of current Flow attached.

2

We would need to see what is in the condition panels. Please use images and not a video.

You likely have a race condition because you are running all of those conditions in parallel and if two of them are true, then both will try to update the note.

3

Thanks Paul … I’ve tried to upload a photo though it only lets me use CSV or MP4 files. Sorry for the stupid qu though how do I do this?