Flow Subscription Cancel

Shopify Plus

Topic summary

Main issue: Automate canceling subscriptions via Shopify Flow when a refund is created on an order that included subscription products.

Key points:

  • There’s no built-in Flow action to cancel subscriptions. Whether cancellation is possible depends on the subscription app in use.
  • Suggested solutions:
    • Use a subscription app that provides a Flow action to cancel subscriptions (example mentioned: Awtomic Subscriptions).
    • If the subscription app exposes an API, trigger cancellation by making an HTTPS call from Flow (e.g., via Run Code/HTTP request).
    • If no subscription app is currently installed, consider installing one that supports this feature (a specific app link was provided).

Current status/outcome:

  • No confirmed implementation from the original poster. The path forward is to verify capabilities of the existing subscription app or adopt one that exposes a cancellation action or API. The discussion remains open pending the app choice and configuration.
Summarized with AI on December 22. AI used: gpt-5.
1

Id like to create a flow that uses a trigger of Refund Created. Then it would check if that order had any subscription products. If so, cancelling said subscriptions.

Im not seeing a dedicated option to achieve this but was hoping it was possible using the Run Code option.

2

Your subscription app would have to make that possible (the cancellation part). Awtomic Subscriptions has an action that’ll let you do that : )

Alternative to the app providing a simple action to cancel the sub you might be able to use an API if the app provides one and make an https call via Flow

3

Subscription app should have this feature by default. Incase you are not using any subscription app on the store then you may consider looking into https://apps.shopify.com/subscription-10 this app for the feature.