Flow Trigger when Customer enter new Customer Segment

Topic summary

Goal: Automate loyalty level tags when a customer’s spend moves them into a new Customer Segment in Shopify (add new level tag, remove old tag).

Current capability: Shopify Flow includes a “Customer joined segment” trigger that can run workflows when a customer enters a segment. This feature is in early access (not broadly available yet).

Access: Available by request only via a sign-up form (linked from Shopify Editions Summer 2024). Users must apply to get access.

Latest updates: A participant applied but has not received a response yet. A team member noted they are still working through sign-ups and will action them as soon as possible.

Status: No immediate out-of-the-box solution for all users; proceed by requesting early access and awaiting approval.

Open items: No timeline shared for wider rollout. The thread does not confirm whether automatic removal of the prior level tag is supported directly within this early access flow.

Summarized with AI on December 22. AI used: gpt-5.

Thanks for the quick reply!

Does this mean there’s the possibility for me to use this feature already? or how can I receive this access? Thanks!

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