Yesterday I reported that my account pozetiv.shop was terminated due to a fraudulent activity by a Fiverr freelancer. The freelancer was removed from Fiverr platform today and my money fully refunded. I am asking that my account be reinstated since I knowingly did nothing wrong.
Topic summary
Issue: The store account pozetiv.shop was terminated after Shopify flagged fraudulent activity linked to work done by a hired freelancer on Fiverr.
Update: The freelancer was removed from the Fiverr platform, and the store owner received a full refund from Fiverr.
Request: The store owner asks for the Shopify account to be reinstated, stating they did not knowingly participate in any wrongdoing.
Supporting details: The owner cites the freelancer’s removal and the refund as context for the reinstatement request.
Status: No response or decision from Shopify is included. The outcome is unresolved, with the owner seeking reconsideration based on the new information from Fiverr.