Footer Accordions not Expanding on Mobile (Pipeline Theme)

Topic summary

Mobile footer accordions in a Shopify store using Pipeline Theme v7.0.2 intermittently fail to expand or briefly open before auto-closing, then become non-expandable. Accordions are UI sections that expand/collapse to show hidden content.

A reply indicates the root cause is likely in the JavaScript (JS) code and suggests inspecting it to fix the behavior. JS refers to the client-side scripting that controls interactive components like accordions.

No code snippets, error logs, or theme customizations were shared, so specific causes (e.g., event handler conflicts or recent updates) were not identified. Images or attachments are not central here.

Status: unresolved and open. Action item: review and debug the site’s JS related to the footer accordions, especially on mobile, to determine why expansion fails or auto-closes.

Summarized with AI on January 24. AI used: gpt-5.

I wanted to address an issue on my website, desktech.io. Currently, I have the latest version of the Pipeline Theme (version 7.0.2) installed. However, I’ve encountered a problem with the mobile version of the app. The accordions, which used to expand smoothly, are now experiencing some glitches. They either fail to expand at all or expand momentarily before automatically closing and becoming non-expandable again.

Thank you in advance for any assistance!

Hi,

We need to check the issue in js code to fix this issue