I need to redirect customers to complete a form before they proceed through checkout but every time I redirect the checkout button on the cart page it give a 404 error. I created this form on pages and am using the sense theme. Can someone please help me figure out why the button wont redirect to the page.
Topic summary
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Goal: Require customers to complete a form before proceeding to checkout by redirecting the cart page’s checkout button to a form created in Pages.
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Problem: Redirecting the checkout button consistently returns a 404 (page not found) error, blocking access to the form page.
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Context: The store uses the Sense theme; the form exists as a standard page in the site’s Pages section.
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Status: Unresolved. The poster is requesting help diagnosing why the checkout button will not redirect to the form page and how to implement the pre-checkout requirement.
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Open questions: Which method was used to change the checkout button link? Is the form page URL correct and publicly accessible? Could theme settings or routing be preventing the redirect?
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No code snippets, images, or additional details were provided.