Hey all
Unfortunately, the “forwarding emails” section does not appear on the domains page.
I purchased a domain name through Shopify and the domain verification process does not appear to be completed. Whether I received an email with instructions to verify the domain. I checked my e-mail address, but unfortunately there is no such e-mail.
What should I do since I purchased the domain name directly from Shopify? I’d be happy if you help.
I’m looking forward to your answer.
Hi @Sirene00 !
If the ‘forwarding emails’ section does not appear on the domains page, it may be due to the some DNS records not being correctly set up to enable email forwarding. Please review our guide here for more information.
We would also be more than happy to continue assisting you through our Help Center. To access our live support, you can ask the Virtual Shopify Assistant to “contact support.” It will guide you on the next steps to connect with a team member who can provide further assistance tailored to your account.