Fraud analysis for Managed Markets

Shopify Discussion

Topic summary

  • Issue: After enabling Shopify Managed Markets, the store no longer receives fraud analysis for orders placed outside the U.S.
  • Context: The store had been using Shopify’s fraud analysis to flag potential fraud on incoming orders; the change affects international orders specifically.
  • Request: How to enable fraud analysis for international orders under Managed Markets, and any suggestions or workarounds to handle this gap.
  • Technical note: “Fraud analysis” is Shopify’s built-in risk assessment on orders; “Managed Markets” appears to alter processing for non-U.S. orders.
  • Status: No responses or solutions provided yet; the question remains open with no decisions or action items. No attachments or code are involved.
Summarized with AI on December 12. AI used: gpt-5.
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Our store uses Shopify’s fraud analysis to evaluate incoming orders and flag potential fraud. However, we recently activated Managed Markets, and now we’re not receiving fraud analysis for orders placed outside the U.S.

Does anyone know how to enable fraud analysis for international orders or have any suggestions for handling this issue? Any advice would be greatly appreciated!