Fraud do not shop with Florence London uk as it’s a fraudulent site selling counterfeit goods

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1

Bought goods from Florence London uk shopify is allowing them to trade through there platform I’ve just been robbed by them for £80 for counterfeit cheap goods yet site shows legit real items waited over 4 weeks aswell for item from shop in china

2

Hi @Philbrady

Sorry to hear about your bad experience, but it is good you shared it with others. There are a lot of scams online and especially around Black Friday and New Year. A perfect time where discounts of 50% or 70% could slide, but still it should be a red flag. That domain is just 3 months old, and there is no phone number and the address is a bit vague and does not look real.

You should report it to Shopify so that they can close it down

https://www.shopify.com/legal/tools/report-an-issue/report-a-merchant

under Fraud and maybe try to contact your bank. Even though it may be a long shot, try to explain and maybe they could stop a transaction.

Good luck.

3

Hello there @Philbrady sorry for all the inconveniences you’ve had to go through because of this unfortunate scam. You should make an official report here https://www.shopify.com/legal/tools/report-an-issue/report-a-merchant so Shopify can look into it and it can help prevent others from being scammed in the future.

4

I’ve tried but shoplify isn’t letting me report properly I’m down the money I paid for them but more than that my two daughters didn’t receive there Xmas present because or frauds like this and shopify makes it easy for them to rip people off

5

I reported it in the Fraud section and saw they also have fake Trust Pilot reviews so you can leave a real one here

https://www.trustpilot.com/review/florencelondon.uk