We’ve received several fraudulent orders using this info – heads up if anybody would like to add any of this info to their Fraud Control App rules: shipping & billing line 1: street, 10 shipping company: tech All IPs are different, all emails different, etc. It’s ridiculous that sharing this inf…

True that madafakaaaa. Shopify could better there. Havent gotten orders from these though

I had the same thing happen - 7 orders between May 10th and May 11th. All names and emails are different. I’ve been having a ton of new “customers” for about a month. They all seem to be Brazilian names. Most are subscribing to my email list. A suggestion was made to set it to where the customer has…

Sorry you’re experiencing all that @HCloset and that Shopify’s not doing anything to help. Unfortunately, requiring customers to log in before being able to complete a purchase is widely known to increase abandoned carts and decrease sales – not a realistic solution (not to mention one that continue…

FOLLOW UP…SHOPIFY BREAKS PROMISES AND LIES: Shopify offered a free session with their “fraud prevention specialists” and promised to waive the fees associated with the refunds of the fraudulent orders – see screenshot below. When we followed up about scheduling the session and where we could see th…

Hey, @875574B I understand your frustration with the fake orders affecting your Shopify store. Dealing with fraudulent transactions can be a significant challenge. To help prevent occurrences in the future, I recommend exploring Shopify’s resources on fraud prevention. The article on Fraud Analysi…

Sorry @Dirk – your seemingly cut-n-paste reply doesn’t show any evidence that you’ve read what we wrote (including that we’ve already done on our own all the suggestions you made)…nor does it address Shopify’s blatant lies which we’ve documented but Shopify prevents us from posting because only CSV …

Thanks, @875574B I’d be happy to learn more about your particular situation to get you pointed in the right direction. The above resources I shared are a great place for merchants to safeguard their store from potential fraud. Unfortunately when it comes to dealing with online sales and commerce, sp…

[Untitled-2.jpg] @Dirk imagine that…after you post, we magically have the icons at the top of our “reply” box…before that, we only had the option to attach files and get an error stating that only CSV are allowed whenever we try to upload any type of file. Must be magic (or Shopify actually fixing…

fraud: order info to block

Shopify Discussion

MyHridzStore January 22, 2025, 6:58am 10

Found one video which helped me to avoid fraud orders and payment fees associated to refunds and cancellation of fraud orders.

https://youtu.be/8dHcJY020hY

Hope that helps to you too.

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fraud: order info to block

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