Dylan, thanks for your feedback. I am very grateful for that.
do you have an idea: how can i check if these bots are coming through paid ads or not?
Topic summary
A Shopify store owner is experiencing a surge of abandoned carts from suspected fake accounts over the past 30 days. The fraudulent activity shows a pattern of bot-generated orders using single short names that abandon carts before checkout.
Key Recommendations:
- Enable manual payment capture to maintain control over orders even if bots complete checkout, allowing cancellation without chargeback risk or transaction fees
- Avoid deleting abandoned carts manually, as it’s time-consuming and risks removing legitimate customer carts
- Consider using Shopify Flow to automate cart deletion if a clear pattern emerges
- Be cautious about posting customer personal information publicly, even if suspected fake
Current Status:
The issue appears ongoing. Shopify’s bot protection may already be preventing these automated scripts from completing checkout. The store owner is seeking ways to determine if the bots are coming through paid advertising channels.