We use the BSure app to create partial shipping discounts. The app itself works perfectly at checkout- no problems there. The problem is when the order is completed.
On my demo customer account, I go to my account profile and view the Order Status page. The final discounted shipping value is correct, the name of the discount is correct - but it triggers Free Shipping text on the discount line.
Shopify Support say that they can’t do anything about it, and that:
“…because the discount is coming from the BSure app, Shopify’s default checkout logic is mislabeling that 50% off.”
Does anyone know how to edit “Shopify’s default checkout logic” so that the Free Shipping line shows the actual discount value?
Thanks!
