I found this thread because I was equally frustrated at the inability to accomplish this (and I thought I was the only one with the idea - ha!). I even went as far as to consider developing a private app, but that would have been almost $2K. Alas, I found a work around that, well, WORKS! And does not cost money.
I’ve found so much support on these forums, I’m thrilled to try to pay it forward. Here’s what I did:
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I created a shipping method that was a “pay once/get free shipping all year” kind of deal.
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I downloaded the Shopify Flow app, and created a flow that creates a CUSTOMER tag based on the Shipping Method. (Flow chat support showed me how to do this in one minute. Easy peasy.
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Then I created a dynamic Customer Segment that includes all customers who have that new shipping method tag.
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Now go into Discounts and create a Free Shipping Discount Code that applies only to customers in that segment. Unfortunately Shopify will not allow this to be an automatic discount. But don’t worry because lastly…
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I downloaded the Discount Mixer App (also free) and created a automatic campaign that works for that customer segment. (Also needed a little support from their chat, but it was quick and easy. And honestly once they showed me how to do it, it was pretty simple and I probably could have figured it out on my own.
And it works like a charm! My guess is that anyone can do this whole thing in 30-45 minutes. The hardest part was just finding the pieces of the puzzle, which now everyone has.
Let me know if it works for you!