Free shipping on certain items only when a specific product is on cart

Topic summary

Goal: Offer free shipping on accessories only when a lawn mower is in the cart, while still charging shipping for the lawn mower in the same order.

  • Context: Store sells lawn mowers (primary product) and accessories. The desired shipping rule is conditional on cart contents, not a blanket free shipping for specific items.
  • Suggestion shared: A link to Shopify’s guide on free shipping for specific products (product-level free shipping), which would make accessories free shipping all the time when purchased.
  • Clarification: This does not meet the requirement. Accessories must have free shipping only if a lawn mower is also in the cart; otherwise, accessories should not be free shipping.

Status and outcomes:

  • No concrete solution or configuration steps provided in the thread.
  • No decisions or actions taken; the issue remains open.

Open questions:

  • Whether Shopify’s native shipping settings or third‑party apps/rate rules can implement conditional free shipping for accessory items only when a qualifying product (lawn mower) is present, while continuing to charge shipping for the mower.
Summarized with AI on February 14. AI used: gpt-5.

Hello,

My online store sells lawn mowers and accessories. My problem is I need to be able to have free shipping on accessories but only if they add a lawn mower on cart.

Basically set it up so they pay shipping for lawn mower but not the accessories if on same order.

Can that be possible? Thank you.

Hi @issmarketing , maybe this will help
https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/free-shipping-rates#free-shipping-for-specific-products

Thank you for the reply Marina, but my issue is I cant have the accessories set with free shipping all the time. They can only have free shipping if the customer has a lawn mower in cart.