In our store, FREE Shipping is set at $100 minimum order but is triggering for orders below $100. We are offering an automatic discount of 15% on most items in the store. It seems that the Sub-Total amount is being used to determine FREE Shipping rather than Total amount (which is the actual amount customer pays AFTER discount).
On a related note, is this a normal automatic discount to slash the price of a product and yet still show the SAME PRICE of the product beside the actual price? I know, sounds strange. But see screenshot below:
Oh I also need to mention that I’m also using Zapiet’s Store Pickup + Delivery app to set the FREE delivery condition. So am not sure which part of the system is creating this problem i.e. 1) Automatic Discount 2) Zapiet’s Store Pickup + Delivery app
I just added the Store Pickup + Delivery app too and have started having this issue - even before rolling it out on the live theme. Probably going to uninstall the app for this reason if it’s not fixed.
I got the same issue: i’m offering -15% discount for newsletter subscribers. When customer uses this, the free shipping at 100€ purchase gets triggered under 100€.
I noticed it somehow gets it from the cart value, rather than the checkout value (sub-total vs. total value I guess)? So if the cart value exceeds 100€ and customer uses -15% discount they shill get free shipping. This is annoying and I have seen alot of discussion about this issue. Any solutions?
